Frueqently Asked Questions

How do I receive services from Wholistic Services?
We provide services to adults who have been deemed eligible by Mental Retardation and Developmental Disabilities Agency of the District of Columbia.

How do I become eligible for MRDDA services?
You contact MRDDA 202-673-4500 and schedule an appointment with the intake division. They will require specific information however, if you have Mental Retardation and are over the age of 21 you should qualify.

Where are your locations?
We are located throughout the District of Columbia and our main office is located at 1221 Massachusetts Avenue, NW, Washington, DC 20005.

What type of services do you provide?
We provide supportive services based on your specific needs. These services include but are not limited to psychiatric, psychological, speech, nutrition, recreation, social, physical therapy, occupational therapy, nursing/medical, self-help, active treatment, vocational and employment.

How do you ensure safety and the prevention of harm for persons in your care?
We believe that on-going training as well as open and transparent environment is the best ways to prevent harm to the people we serve. Staff needs to be equipped with the skill sets to do the job required. In addition, management should create a milieu in which people feel comfortable discussing the challenges that exist in successfully completing their job.

How do you ensure federal and local standards are meet?
We have an internal quality assurance program that focuses on meeting federal and local guidelines. Through monthly and quarterly unannounced review of records and observation of staff and participant interactions we are able to exceed the regulatory standard.

How are you paid?
Currently, we receive all of our funds from DC medicaid.

Do you offer your services outside DC?
No. However, we are planning to expand to Maryland and Virginia in the near future.